1.Remote Support Tools
#TeamViewer – Popular remote desktop software for remote troubleshooting.
#AnyDesk – Another lightweight tool for remote access and support.
LogMeIn Rescue – Provides remote support for troubleshooting and resolving technical issues.
2. Ticketing and Issue Tracking Systems
#Jira Service Management – A widely used IT service management (ITSM) platform for incident tracking and resolution.
#Zendesk – A customer support tool that helps in ticket creation, management, and reporting.
#Freshservice – An ITIL-compliant service desk tool for managing incidents, problems, and changes.
#ServiceNow – An enterprise-level platform for managing incidents, requests, and service management workflows.
3.Monitoring Tools
#Nagios – Open-source monitoring software for networks, servers, and applications.
#SolarWinds – Provides comprehensive network and system monitoring with user-friendly dashboards.
#Zabbix – Open-source monitoring tool for network and server performance.
#PRTG Network Monitor – A powerful tool for monitoring bandwidth, servers, and devices in real time.
4.Diagnostic and Troubleshooting Tools
#Sysinternals Suite (Microsoft) – A collection of utilities for diagnosing, troubleshooting, and monitoring Windows systems.
#Wireshark – A network protocol analyzer used for troubleshooting network-related issues.
#MemTest86 – A tool for diagnosing RAM issues and errors.
#PingPlotter – A network diagnostic tool that visualizes latency and packet loss across a network.
#CCleaner – Used for cleaning up unnecessary files and fixing system issues on Windows.
5. Backup and Data Recovery Tools
#Acronis True Image – A popular disk imaging and backup software.
Veeam Backup & Replication – A comprehensive solution for backing up virtual machines and data.
#EaseUS Data Recovery Wizard – A tool for recovering lost data from crashed systems or deleted files.
#Carbonite – A cloud-based backup service.
6. Antivirus and Security Tools
#Norton Antivirus – A leading antivirus software with a suite of security tools.
#McAfee Total Protection – A comprehensive suite for endpoint security.
#Bitdefender – A powerful antivirus with real-time protection and a range of additional security features.
#CrowdStrike – A leading provider of endpoint protection with advanced threat detection and response capabilities.
7. System Administration and Configuration Tools
#Active Directory – A directory service used to manage permissions, users, and security policies in a Windows-based network.
Group Policy Management – Used to create and manage group policies to control user and computer settings in Windows environments.
#Ansible – An open-source automation tool for managing configurations and automating tasks across servers.
8.Password Management Tools
#LastPass – A popular password manager for securely storing and generating passwords.